Reference

rejekibet Privacy Policy, Clearly Set Out

Clear records for your account, wallet status and policy choices are easier to manage when the details sit in one place.

Account dataCookie choicesPayment recordsAccess requests
rejekibet rejekibet Privacy Policy, Clearly Set Out
HELP WHEN NEEDED

Get Policy Help Beside Account Access

A clear support path matters when you need to understand a data record rather than guess what it means. Our 24/7 Support route can help you locate the Privacy Policy, match an account detail to a payment receipt, or prepare a request about your personal data. Keep your registered phone number and relevant transaction reference ready, while removing passwords and private wallet credentials from any message.

Team online

Account access

Use the account help route when your registered phone number, verification step or policy page is difficult to access. We can point you to the correct account path without asking for your password.

Wallet records

For DANA, OVO, GoPay or QRIS questions, share the payment reference and approximate time shown in your account. We use those details to locate the relevant record while keeping wallet credentials private.

24/7 Support

Our 24/7 Support route is available for Privacy Policy questions, correction requests and access concerns. Describe the issue clearly, and we will explain the next account step or request detail needed.

DATA PRACTICE

What Your Privacy Choices Cover

We keep this policy practical by linking each data topic to an account action you can recognise.

Data we collect

We may record your phone number, account activity, device details, support messages and payment references. These details help connect your account access with DANA, OVO, GoPay, QRIS or bank transfer activity.

Cookies on devices

Cookies can retain session settings and help the account page load consistently on your phone browser or desktop browser. You can review browser cookie controls before returning to the policy page.

Account security

We use the registered account path and phone verification to help distinguish your request from another person’s request. Never send your password, wallet PIN or one-time code through support.

Retention periods

We retain account, support and payment records only as needed for the stated account, security and service purposes, or where a longer period follows from an applicable legal requirement.

Your requests

You can ask us to explain a data record, correct inaccurate account details or clarify how cookies and payment references are used. Include your registered phone number so we can locate the right account.

Contact route

Open the account help area and select the Privacy Policy support path for questions or changes. We may ask for verification before discussing personal data or making an account record change.

Privacy Policy Answers For Your Account

These Privacy Policy answers cover the account, device and payment questions you are most likely to have before opening access. They also show the quickest path for asking about stored details, cookies or a request linked to DANA, OVO, GoPay, QRIS, bank transfer or a virtual account.

Open the account menu on your phone or desktop browser and select the Privacy Policy link. If the page does not load, use the 24/7 Support route and ask for the current policy path.

It covers details such as your registered phone number, verification events, login activity, device settings, support messages and payment references connected with your account.

Yes. The Privacy Policy explains how we use payment references from DANA, OVO, GoPay and QRIS to match account activity, check status and respond to receipt questions.

Use the account help area and choose the Privacy Policy support path. State which detail appears incorrect and provide your registered phone number; we may complete phone verification before changing the record.

Yes. Ask support to explain the cookie purpose linked to your account session, then check cookie controls in your phone or desktop browser. Removing cookies may require you to sign in again.

We keep those records for the account, security and service purposes described in the Privacy Policy, or longer where applicable law requires. Support can explain the category connected with your request.

Yes. Access and eligibility depends on local law. If you request personal data, we first confirm the account connection and then explain what can be provided through the available support path.