What Your Account Terms Cover
Our Terms & Conditions describe the account details you provide, the phone verification step before account access and your duty to keep login details private. They also explain how wallet records are matched to your account when you use DANA, OVO, GoPay or QRIS, and how
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bank transfer or virtual account references are checked. A payment may remain pending while the matching record is confirmed. We may ask for clarification when account details, device activity or a payment reference do not align. Access to the account and particular sections depends on local
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law, and we apply the wording that is relevant to your location. Read the full policy before opening an account, then contact our 24/7 Support route if a clause or account action is unclear.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.